The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Please contact me ASAP. As long as it hasn't shipped, we can update it to the current address.
Please contact me within (24hrs) of the item being marked "delivered" with a photo of the damaged product. We can discuss our options from there.
Please contact me immediately with the details. We will work together to come up with a solution. Please make sure you read the entire listing description. This will assure expectations of size, color, etc. Due to some orders being personalized, we do not give refunds.